What personal data we collect and why we collect it
When you use this website, we collect some information about you during your visit in several ways, including:
- When you subscribe to our newsletter: By subscribing to our newsletter, you voluntarily submit your personal data such as your name and email address.
- When you use our contact form: By contacting us through our contact form, you voluntarily submit your personal data such as your name and email address.
- When you leave a comment: By leaving a comment on this website, you voluntarily submit your personal data such as your name email address and your comment.
- When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
Cookies: We may also log information using cookies, which are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. This information may include time spent at our website, the pages visited, the time and date of visits, referring/exit pages, and your IP address.
The collected information may be used in the following ways:
- To operate and maintain this website;
- To respond to your comments;
- To optimize the user experience by customizing our web page content based on your browser type and/or other information.
- To send you newsletters and information about products, services, and promotions;
- To send you administrative emails, confirmation emails, security alerts, technical notices, policy updates and support.
Like many other websites, The Smooth Escape uses ‘cookies’. Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
The type of cookies we may use:
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
Statistics: These cookies store information like the number of visitors to the website, which pages of the website have been visited, the source of the visit etc.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
You can choose to disable cookies through your individual browser options at any time and thereby permanently deny the setting of cookies. The existing cookies may be deleted at any time via most Internet browsers or other software programs.
Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. Thus, we advise you to consult the respective Privacy Policies of these third-party service providers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
Embedded content from other websites:
We use Google Analytics to track the usage of this website and collect anonymous data like referring websites, number of users, pages visited etc. Your IP address may be logged, but no other personal information is recorded by Google Analytics.
What rights you have over your personal data
You have the right to opt out of future email communication from us by clicking the unsubscribe links in our emails. You may also message us at [email protected] to be deleted from our mailing list.
You may request to access the personal information that we hold about you by notifying us at [email protected].
You may request that we amend or update your personal information by sending us an email at [email protected]
You may also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The Smooth Escape does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.